City Clinics

City Health & Wellness Clinic

The city of Visalia is home to over 130,000 California residents, and sits halfway between Los Angeles and San Francisco. Around 600 employees work for the city, with jobs ranging from local police and fire departments, to councilmen, and waste management personnel.

The Need

The city was looking diligently for creative ways to improve employee morale, recruit top talent, and save money due to rising healthcare premiums.

The Solution

In October 2012, the city made the decision to partner with Elite Medical, and opened their very own near-site health & wellness clinic. The clinic is home to primary, preventive, and occupational medical services for employees and their families. Located within a mile radius of their largest departments, the on-site medical staff is bilingual, and chosen specifically to fit the needs of their patient population.

Services at the clinic are 100% free to employees and dependents who are on the city's health plan. Patients enjoy the convenience of onsite pharmacy and laboratory services, in addition to high-quality medical care with no wait time.

The Outcome


Due to high utilization of clinic services, the city has seen a reduction in their risk experience, and has been consistently lower in risk than their counterparts in the same pool. To summarize simply: the city has saved money by providing medical care in a convenient and creative way for its employees.

Positive ROI was achieved within the first 18 months of operation. Utilization has continued to grow, and over 78% of city employees use the clinic services. Expansion of clinic hours has occurred three times, since opening, and this benefit is extremely popular among employees, to say the least.
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